http://www.hemlockhillrv.com/
Customer Service Information for Hemlock Hill RV
 
Store Address:
  Hemlock Hill RV
2123 Meriden Waterbury Rd
Southington, ct 06489
 
Store Hours for Shopping and Phone Support:
 
Summer Hours:
Monday:9:00 to 6:00
Tuesday:9:00 to 6:00
Wednesday:9:00 to 6:00
Thursday:12:00 to 8:00
Friday:9:00 to 5:30
Saturday:9:00 to 4:00
Sunday:closed

Winter Hours:
Monday:9:00 to 6:00
Tuesday:9:00 to 6:00
Wednesday:9:00 to 6:00
Thursday:9:00 to 6:00
Friday:9:00 to 5:30
Saturday:9:00 to 4:00
Sunday:closed
 
Telephone Support:
 Call us at: 860-621-8983. We will try to answer any questions you might have.
 
Contact Us:
 jasona@hemlockhillrv.com.
 
Payment Methods:
 Our catalog prices are in U.S. currency. Payment must be made by credit card (Visa or Master Card). The price in effect when we receive your order will be the price that you are charged. Prices on our website are in effect until they are removed from the page unless otherwise noted.
 
Sales Tax:
 Sales Tax will be added where applicable.
 
Shipping and Handling:
 
Ground
US
CA
  $0.00 - $15.99
$7.75
$9.69
  $16.00 - $24.99
$9.95
$12.44
  $25.00 - $49.99
$11.95
$14.94
  $50.00 - $74.99
$12.75
$15.94
  $75.00 - $99.99
$15.75
$19.69
  $100.00 - $199.99
$18.25
$22.81
  $200.00 - $499.99
$24.75
$30.94
  $500.00 - $799.99
$29.25
$36.56
  $800.00 - $999.99
$34.95
$43.69
  $1000.00 - $1199.99
$43.25
$54.06
  $1200.00 - $1499.99
$48.75
$60.94
  $1500.00 and up
$56.25
$70.31
2nd Day Air
US
 
  $0.00 - $15.99
$41.75
 
  $16.00 - $24.99
$52.95
 
  $25.00 - $49.99
$64.75
 
  $50.00 - $74.99
$69.25
 
  $75.00 - $99.99
$74.95
 
  $100.00 - $199.99
$79.75
 
  $200.00 - $499.99
$84.75
 
  $500.00 - $799.99
$89.95
 
  $800.00 - $999.99
$94.75
 
  $1000.00 - $1199.99
$99.25
 
  $1200.00 - $1499.99
$104.00
 
  $1500.00 and up
$109.50
 
Next Day Air
US
 
  $0.00 - $15.99
$56.75
 
  $16.00 - $24.99
$76.95
 
  $25.00 - $49.99
$96.75
 
  $50.00 - $74.99
$116.25
 
  $75.00 - $99.99
$136.95
 
  $100.00 - $199.99
$156.75
 
  $200.00 - $499.99
$176.25
 
  $500.00 - $799.99
$196.75
 
  $800.00 - $999.99
$216.95
 
  $1000.00 - $1199.99
$236.50
 
  $1200.00 - $1499.99
$256.75
 
  $1500.00 and up
$276.25
 
 
Availability:
 All products are subject to availability and prior sale. All prices appearing on our website are subject to change without prior notice. Errors in item description or typography are subject to correction.
 
Guarantee:
 We value your business and make every effort to satisfy each and every customer. We try our best to provide 100% customer satisfaction. All orders received before 12:00PM EST will be shipped the same day.
 
Return/Refund Policy:
 As always, your satisfaction is our first priority. If you are not satisfied with any item, return it to our store within 15 days of your order for an exchange or a refund of its purchase price. Shipping Costs are not refundable. Returned items may be shipped or carried to the store. For your protection, we recommend that you insure any returned items. Note: Shipping costs for all returns are the responsibility of the customer. We ask that returned products be in like-new condition, with their original packaging and instructions.
 
Return/Refund Instructions:
 Using your printer, print the Return Information Sheet and provide the requested information. Carefully pack the items to be returned along with the original packing slip and the completed Return Information Sheet and send them to Hemlock Hill RV. Please allow one to two statements for your credit to appear on your credit card statement. As always, your satisfaction is our first priority. If you are not satisfied with any item, return it to our store within 15 days of your order for an exchange or a refund of its purchase price. Shipping Costs are not refundable. Returned items may be shipped or carried to the store. For your protection, we recommend that you insure any returned items. Note: Shipping costs for all returns are the responsibility of the customer. We ask that returned products be in like-new condition, with their original packaging and instructions.
 
Security:
 This Web site provides secure communication and has a valid certificate. Secure communication means that information you provide, such as your name or credit-card number, is encrypted (scrambled) using SSL Technology so that it cannot be read or intercepted by other people. This Web site uses Thawte certificates. A certificate is a statement which guarantees the security of the Web site, and contains information verifying that a specific Web site is authentic. This ensures that no other site can assume the identity of the original site. When you enter a secure Web site, your web browser displays a dialog box and a lock icon in a locked position. When you leave a secure Web site, your browser will display a dialog box to notify you.


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